Homescapes Reviews

Homescapesonline.com offers free standard delivery for orders over £69.99. For orders under this amount, a standard UK delivery charge of £3.99 applies. Orders placed before 7am are dispatched the same day, excluding public holidays. The site also provides an express UK delivery option at £5.99, ensuring next working day delivery for orders placed before 1pm Monday to Friday. It's noted that express delivery to certain areas may take 1-2 days to arrive. The company's commitment to affordability is evident in their pricing strategy, aiming to provide top quality homeware at unbeatable prices.

Homescapesonline.com is a leading online retailer of top-quality, affordable homeware in the UK. The website offers an extensive collection of pillows, duvets, and mattress toppers, along with a premium range of Egyptian cotton bed linen available in various thread counts. To complete the look, customers can choose from a wide variety of rugs, cushions & throws, pouffes, curtains, artificial plants & accessories. These products are available in a vast array of styles and colours, making it easy to find the perfect finishing touch for any home.

In addition to home decor, Homescapes also specializes in exclusive collections of hotel quality bedding, hardwood furniture, and on-trend homeware accessories. These collections are perfect for furnishing an entire home, from bedrooms and living spaces to kitchens and gardens.

The website has a high customer satisfaction rate, with many positive reviews praising the quality of the products and the efficiency of the service. Customers have particularly appreciated the hotel quality bedding, the hardwood furniture, and the on-trend homeware accessories. The customer service is also highly praised, with customers appreciating the helpful and quick responses to their queries.

In conclusion, Homescapesonline.com is a popular choice for customers looking for high-quality, affordable homeware products. With a wide range of products and a strong focus on customer service, it's no surprise that the website has become a favourite among households across the UK and mainland Europe.

Homescapesonline.com is renowned for its hotel quality bedding, which includes luxury fitted sheets and skin-friendly collections that are handmade and OEKO-TEX® certified. The hardwood furniture and homeware accessories are also popular, catering to various home furnishing needs from bedrooms to gardens. Customers frequently purchase outdoor cushions, artificial trees, and outdoor rugs. The products are praised for their quality and affordability, and the company boasts a high customer satisfaction rate with many excellent reviews. Homescapesonline.com ensures a wide selection of over 7000 exclusive products in stock, providing a comprehensive shopping experience for homeware.

Homescapesonline.com has a 30 days returns policy. If a customer wishes to return an item for an exchange or refund, the product must be returned within 30 days of receipt in an unwashed, unused condition and in its original packaging. It is the customer’s responsibility to cover the cost of any returns and to ensure returned items are sent back correctly. Homescapes will only cover the costs if the item is faulty. A Returns Authorisation Form must be filled in and enclosed with the returned items. If the item is faulty, the issue should be detailed to support@homescapesonline.com.

For shipping, Homescapes offers FREE standard delivery for orders of £69.99 and over. For orders under £69.99, the standard UK delivery fee is £3.99. Orders placed before 7am will be dispatched the same day (Mon-Fri), excluding public holidays. Orders will be sent using a tracked courier service. Your order should arrive within 2-3 working days. Express UK Delivery is also available for £5.99. Order before 1pm Monday-Friday (excluding public holidays) to receive your order on the next working day. Orders placed after 1pm on Friday will be dispatched on Monday to arrive by Wednesday. Please note that Express Delivery to some areas of Scotland, Northern Ireland and UK Islands may take 1-2 days to arrive. This includes postcodes: IV, HS, KW, ZE, KA27-28, PA20-49, PA60-78, PH17-44, PH49-50. Homescapes will only take responsibility of a return when it reaches their returns warehouse. If a customer has organised a return and the parcel is damaged or goes missing in transit, because the customer has organised this service, it is the customer's responsibility to raise a claim or contact the courier about the whereabouts of the parcel.

Homescapesonline.com has a 30 days returns policy. Customers can return items within 30 days of receipt for an exchange or refund, provided the products are in an unwashed, unused condition and in their original packaging. The cost of returns is the customer's responsibility unless the item is faulty, in which case Homescapes covers the costs. For returns, a Returns Authorisation Form must be included, and items should be well-packaged. Several return methods are available, including customer-arranged returns, Homescapes arranged courier collection for a fee of £10.99 per parcel, and a Yodel Return label at £5.99 per parcel. The company takes responsibility for the return once it reaches their warehouse. If a return is damaged or lost in transit arranged by the customer, it is the customer's responsibility to contact the courier or raise a claim.

Homescapesonline.com offers a variety of payment options to cater to customer convenience. Among the accepted payment methods, Klarna stands out as a popular choice, providing flexibility and ease of use. Customers can also reach out to the Homescapes customer care team for further assistance regarding payment queries or other related concerns.